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News

Keeping you up to date with all the latest new and product information for the Police, Prison, Customs and Immigration Services


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The PFEW Leaver’s survey

Nearly 2,000 police officers voluntarily quit the service over the past 12 months – an increase of 31% over the past four years*.

Numbers leaving each year are rising and now a new leavers’ survey by the Police Federation of England and Wales (PFEW) provides greater insight into the reasons why.

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Prison Reform Trust's Transforming Lives Programme

Efforts to reduce the number of women in prison for non-violent offences have received a significant boost, with £520,000 of National Lottery funding.

Announced today (16 August), the funding will extend the Prison Reform Trust's Transforming Lives Programme.

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John Seddon - failure demand

John Seddon, an iconoclastic management thinker, offers his insight into policing methods and how the system should be changed to reduce failure demand…

Failure demand is demand caused by a failure to do something or to do something right for the customer* – or in the case of policing, for the citizen. It is not uncommon to find that over 75% of demand into police forces is failure demand. Currently a few forces have clubbed together to fund an academic study into the volumes of failure demand into policing. I’d advise them not to bother. They won’t learn anything useful.

Failure demand is a signal, a signal of ineffectiveness. To remove it – as many large organisations have done – requires understanding the causes of ineffectiveness and, from there, designing a service that works for citizens. To put it another way, failure demand is systemic, you won’t get rid of it until you change the system.

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prison conditions

In the year 2017–18 prison inspectors documented some of the most disturbing jail conditions they had ever seen, according to Peter Clarke, HM Chief Inspector of Prisons.

Launching his third annual report, Mr Clarke said these conditions had no place in the prison system in an advanced nation in the 21st century. “Violence, drugs, suicide and self‑harm, squalor and poor access to education are again prominent themes.”

Inspectors at the rat-infested HMP Liverpool could not remember worse conditions and the tragic toll of self-inflicted deaths at HMP Nottingham led Mr Clarke to describe the jail as “fundamentally unsafe.” The iconic Wormwood Scrubs in London suffered from appalling living conditions, violence, poor safety and seemingly intractable problems over repeated inspections.

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Gethin Jones - Unlocking Potential

Gethin Jones is an inspirational speaker, advising prison governors and staff on how to really make an impact on prisoners’ lives. And he should know, as he turned his life around after spending time inside for a string of crimes or, as he puts it, having “a 20-year relationship with the criminal justice system”.

Since making the decision to turn his life around at the age of 34, Gethin has worked for Portsmouth City Council’s public health department and credits a number of prison staff members who believed in him – as they fuelled his need to push himself out of a cell. 

Editor Victoria Galligan spoke to Gethin about the work he does now with prison staff and also with young offenders. He describes the impetus to change, his own final straw moment, as a time where he had “hit rock bottom, and was bouncing on the bottom of the floor”. And his experience is exactly what puts Gethin in a position perfect for reflection on the running of a prison – clients value his advice so much because of his past.