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Managed Service is the management and delivery of quality IT support through a single point of contact across a wide variety of IT infrastructures. This service is provided by the combination of in-house skills and resource and either via a helpdesk operation or deploying our specialists on the customer's site providing 24x7 support and monitoring to end users.
The technical service team can install tools that allow automated management of desktop, network and server environments. These tools can be implemented in to these environments or the team can completely manage the customer's environment remotely
ldescription: The technical service team can install tools that allow automated management of desktop, network and server environments. These tools can be implemented in to these environments or the team can completely manage the customer's environment remotely.
MET has developed an online management information system that allows clients to view their systems and user activity both in real time and provide historical reports. The online system called E-manage is integrated with the software and hardware solutions used to monitor and manage clients IT systems.
In addition to providing support services, MET has a substantial professional services arm that delivers consultancy and implementation services. MET has a wealth of knowledge and experience delivering the following solutions: Microsoft Enterprise solutions such as 2000 and 2003 Server, Exchange, Thin client, Storage, IT Security, Disaster Recovery, Networking, Internet access and hosting.
MET are helping customers to significantly improve their return on investment (ROI) by driving up system performance, reliability, availability and security. With innovative solutions in IT, consulting and leading edge support services, we add a true competitive edge and value to all our customers.
We are partnered with Microsoft, Cisco, Citrix, RSA, HP, Dell, AppSense, Veritas, Checkpoint, Nokia
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